GiveCampus Support Desk
Need help? We’re here for you. Our partner support desk is staffed M–F, 9 a.m.– 9 p.m. EST, with standby support at the ready on weekends and after hours. If you’re a current GiveCampus partner, please don’t hesitate to reach out.
Getting timely answers is easy
The vast majority of tactical questions can be resolved quickly by emailing [email protected]. Our team of fundraising experts closely monitors this shared inbox and their average response time is 11-13 minutes during business hours.To ensure the fastest response, please provide as many details as possible, including:
- Donation ID numbers and donor information
- Specific page URLs visited
- Campaign or Giving Form names/links
- Screenshots (avoid capturing sensitive donor information)
- Web browser and operating system