Like many schools, Grinnell relied on Google Docs before they transitioned to the Volunteer Management System. Volunteers had to look up information about their assignments in shared Docs and then use their personal email systems for outreach—and as Zug pointed out, there wasn’t much visibility or accountability between volunteers and the advancement office.
Grinnell has been using the Volunteer Management System since 2017—and it’s become the go-to communications strategy for volunteers. “Before we could even load messages into the Volunteer Management System, our volunteers were using it to send personal messages out about the emergency fund—very soon after we rolled it out, we had gifts totaling more than $100,000. “
Today, 102 seasoned Grinnell volunteers are using the VMS, and 84% of the constituents who made gifts to Grinnell in spring 2020 were assigned in the system. When moments of great need come up, their volunteers are ready to go.
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